This lively workshop focuses on business letters, email, and documents meant for internal use (like memos and plans). Learn to write strong, appropriate text that conveys your meaning in a correct and professional manner.
In Effective Correspondence, you'll learn five follow-up strategies that will enable you to get the responses you need without applying pressure or nagging. You'll find out how to write a long email that keeps your reader's attention all the way to the signature. You'll even discover the right -- and wrong -- times to communicate by letter, email, or text message (and even when it's more appropriate to pick up the phone).
This workshop is appropriate for any staff members who are expected to express themselves in writing to clients or co-workers.